Privacy Policy

Last updated: May 2026

Mitchell Acoustics is committed to protecting your personal data and respecting your privacy. This policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it.

We operate under the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are

Mitchell Acoustics
124–128 City Road
London, EC1V 2NX
United Kingdom

Email: info@mitchell-acoustics.com

Mitchell Acoustics is the data controller for personal data collected through this website and associated services.

2. What Data We Collect and Why

When you submit an enquiry via our contact form, we collect your name, email address, and the content of your message.

We use this to respond to your enquiry.

When you subscribe to our newsletter, we collect your email address to send updates, product releases, and offers.

If you contact us via WhatsApp, we collect your phone number and the content of your conversation.

When you place an order through our Shopify-powered store, we collect your name, delivery address, billing address, email address, phone number, and order details.

3. Website Analytics

We use Google Analytics 4 and Framer Analytics to understand how visitors use our website.

These tools collect anonymised or pseudonymised usage information, including browser type, device type, pages visited, and approximate location.

These tools are only activated after you provide cookie consent.

4. Who We Share Your Data With

We share personal data only with service providers necessary to operate our business, including Shopify, Meta Platforms, Google, Framer, and our email service provider.

We do not sell your personal data to third parties.